OnApp Cloud
Free and Full versions
OnApp Cloud is a complete cloud management platform. It's available in free and full versions.
- The full version is the cloud platform of choice for service providers and enterprises around the world. It has unrestricted scalability and a complete cloud management feature set. And you get free 24x7 support with a 15 minute SLA.
- The free version lets you build a fully-functional cloud, free of charge. It's perfect for testing, development, and small public or private clouds.
Free version
Full version
Number of clouds
1
No limit ($100/cloud/month)
Clouds The free version lets you create one cloud, with one OnApp Controller Server. The full version can support any number.
Number of cores
16
No limit ($10/core/month)
Cores The free version supports clouds with up to 16 hypervisor CPU cores in any configuration (e.g. 2x8 core, 4x4 core). Beyond 16 cores, a full license is required for all active cores in your cloud.
Hypervisor support
Xen
Multiple
Hypervisor support The free version supports Xen hypervisors. The full version supports multiple hypervisors, including Xen and KVM.
Implementation
Self-install
Fully managed
Implementation The full version is deployed free of charge by OnApp's installation team, or in tandem with your own team as required. The free version is self-install only, with an option to buy 1 month’s technical support to help you install, if you wish.
Support
Community
24x7 support/15min SLA
Support The full version includes free 24x7x365 telephone and email support, with a 15 minute SLA. Support for the free version is provided by the OnApp community, though you can buy 1 month’s support for your deployment if you wish, for $500.
iPhone/iPad app
Yes
Yes + rebranding
iPhone/iPad app Our cloud management app is available to free and full version customers. The full version lets you customize it with your own logos and branding.
VM templates
Basic
Full library
VM templates The free version includes a small set of basic virtual machine templates. The full version gives you access to the complete OnApp VM template library.
Beta/new release access
No
Yes
Beta/new release access With the full version you get early access to new functionality and any Beta programs run by OnApp.
OnApp CDN support
No
Yes
OnApp CDN support The full version supports our unique federated OnApp CDN platform - the free version doesn't.
JumpBox option
No
Yes
JumpBox option With the full version you can take advantage of our special partnership deal with JumpBox, which gives you access to the complete library of JumpBox virtual appliances for a fixed monthly fee.

FAQs
Is the free version crippled or time limited?No! Aside from the differences described above, the free version offers the same rich functionality as the full version. You're getting a fully-functional, cutting-edge cloud management system, free of charge.
Does the the free version have restrictions?There are no commercial restrictions with the free version. It is, however, limited to one free license per person/per company. In addition, you cannot use the free version if you already have a full version license.
Why should I pay when I can get it for free?You're welcome to use the free version for as long as you like: there is no charge for clouds with up to 16 cores. The most important difference with the full version is the inclusion of 24x7 telephone and email support, with a 15 minute SLA, as well as unlimited scalability - both essential for production clouds.
Can I switch between free and full versions?You can upgrade your free version to a full license whenever you're ready, through the OnApp dashboard. You'll get a dashboard account when you deploy either version of OnApp Cloud software.
How is the free version supported?The free version is self-install, with support provided by the OnApp Community. If you need help setting up your free cloud, you can purchase one month's support for your installation.
Are there options for large scale deployments?If you're considering a large scale (>1,000 core) deployment with OnApp Cloud, please contact us.
How do I install the free version?We'll take a few details and create your OnApp dashboard account. Once you've sorted out your servers and network (see our preparation guide) you can set up a free license in the dashboard, and follow straightforward instructions to begin your deployment. The installation itself is largely automated.
How do I buy 1 month's support?You can order temporary support for your cloud installation through the OnApp dashboard, after you have set up your free cloud license. One month's support costs $500.