OnApp comes with a full service wrap that includes remote installation, free upgrades and 24×7 global support by telephone and email, with a 15 minute SLA.
Legendary support. Included as standard.
OnApp support is one of the best I have ever seen
Amazing level of support that we received, from front-line support right up to C-Level
We are constantly amazed at OnApp’s dedication to customer support
OnApp’s support is as exceptional as its functionality
OnApp’s support, deployment assistance, and overall corporate attitude was a great fit for us
After years of testing every commercial and open source cloud service technology, we chose OnApp. Their capabilities, frequency of feature updates and stellar support showed us we made the right decision